Refund Policy
Last updated: June 28, 2024
Overview
Our policy for refunds is designed to be transparent and fair. We are committed to customer satisfaction and have established the following guidelines for our subscription-based services. Please read this policy carefully to understand the conditions under which a refund may be issued.
Subscription Services
Abhyasana provides its services on a subscription basis (e.g., monthly, annually). Due to the nature of our services and the immediate access to our platform upon subscription, we generally do not offer refunds once a subscription period has commenced.
- Annual Subscriptions: For annual subscription plans, you may be eligible for a partial refund if you cancel within the first 30 days of your subscription activation. The refund amount will be pro-rated based on the remaining unused months of the term, minus any applicable processing fees.
- Monthly Subscriptions: For monthly subscription plans, we do not offer refunds. You can cancel your subscription at any time, and your access will continue until the end of the current billing cycle. You will not be charged for subsequent months.
Eligibility for a Refund
To be eligible for a refund under the annual subscription plan, you must meet the following criteria:
- You must request the refund within 30 calendar days of the initial purchase date.
- Your account must be in good standing and not in violation of our Terms of Service.
- Refunds are not applicable to subscription renewals.
We do not provide refunds for dissatisfaction with the service, lack of usage, or if you forget to cancel your subscription before the renewal date.
How to Request a Refund
To request a refund, please contact our support team by emailing us at support@abhyasana.org. Please include your account details and the reason for your refund request. Our team will review your request and respond within 5-7 business days.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.
Contact Us
If you have any questions about our Refund Policy, please do not hesitate to contact us at info@abhyasana.org.